I stood in the deep, untracked snow between the edge of the snowmobile road and Turkey Creek ravine, because from there I could see everything: the crew on the road, readying the Orion and preparing a landing zone for the helicopter, and the crew in the ravine, working frantically to package our patient. My job was to communicate between the two groups, and that was not easy. “Get an ETA on the patient reaching the road,” Glen called over to me. “The Flight for Life chopper is at the Vail Pass parking area, and they don’t want to launch until we have a time estimate.” I called down to the medical crew and got four different answers. “Twenty minutes!” one of them shouted. “No, better not be twenty minutes, make it ten!” “Which is it?” I shouted back. “Ten or twenty?” “I don’t know!” someone answered, a hint of panic…
December, 2001 I arrived on the South Island of New Zealand almost a month ago, flying into Christchurch from Australia via Auckland. My first stop was the mountainous…
I have never been a fan of science fiction, so on the surface it seems strange that I should love Netflix’s Sense8 so much. To quote the television…
Adam Grant and Sheryl Sandberg’s new book, Option B, is about building resilience. I don’t think there could be a hotter topic in the world of federal agency…
February, 2002 Namaste! Put this one aside for a rainy weekend, folks, because India was a deeply affecting experience for me and I have a lot to say…
January, 2002 Greetings from Africa! The Africa story starts with the six-day ordeal it took to get here. I had planned a three-day stop in Singapore on my…
After reading a great article in Fortune Magazine by Geoff Colvin last winter, I finally read Colvin’s book, Humans Are Underrated. He makes the case for the importance…
Simon Sinek’s 2009 TED talk How Great Leaders Inspire Action has made lists of top leadership talks for years. The essence of his talk is that people are…
March, 2002 Greetings from Thailand! My Thailand visit began on February 26th when I arrived in Bangkok to meet my friend Bob, who was flying in from Colorado…
February, 2002 Greetings from Bhutan! I had originally intended to cover Bhutan as part of my Nepal newsletter, but this place is too special not to have its…
I was reading a Fast Company Magazine interview with Sam Altman the other day, in which he was describing the founding of Y Combinator. He said, “With VCs,…
The other night, I was re-watching my favorite show, Breaking Bad, and one of Jesse Pinkman’s lines struck me. In case you’re not familiar with the show, Jesse…
This is certainly not a new rant, not even for me, and certainly not for leadership consultants in general. I’ve been writing about the misconceptions and unintended consequences…
Back in the days when I volunteered for a Colorado mountain rescue team as both a rescuer and the team’s public information officer, my teammates often commented that…
Managing virtual teams is an increasingly hot topic for supervisors, as telecommuting and flex time programs become more widespread and globalization increases. Tsedal Neeley recently published a great…
In July I flew to Europe with my friend Pam to hike the famous Haute Route, which starts in Chamonix, France and finishes in Zermatt, Switzerland. The route…
This week my two colleagues and I began delivering a “soft skills” class to employees of the federal agency supervisors we’ve been working with for the past two…
Reading Tim Kreider’s NY Times article The Busy Trap, I could not decide whether to log a protest, applaud him for his insights about our national cult of…
One of the most important things you can teach workers who travel internationally is the importance of understanding the cultural norms of another country. I don’t just mean…
Back in 2011 I wrote a post titled Single white female seeking a tribe, and it was about how I’ve been part of work teams that had a…